Listen to James' story. Audio Producer: Natasha Del Toro

James Koester works as the warehouse manager at Catholic Charities. He is in charge of all of the food that is received and sorted for donations to families in need. He says he has seen the number of families coming to pick up free food increase in recent years. He knows first hand the challenges many of these families are facing.

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"Included in this group [the underrclass] are individuals who lack training and skills and either experience long-term unemployment or are not members of the labor force, individuals who are engaged in street crime and other forms of aberrant behavior, and families that experience long-term spells of poverty and/or welfare dependency."

- The Truly Disadvantaged: The Inner City, the Underclass, and Public Policy, by William Julius Wilson

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