Listen to James' story. Audio Producer: Natasha Del Toro

James Koester works as the warehouse manager at Catholic Charities. He is in charge of all of the food that is received and sorted for donations to families in need. He says he has seen the number of families coming to pick up free food increase in recent years. He knows first hand the challenges many of these families are facing.

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"Secretiveness is especially common among welfare recipients, almost all of whom have non-welfare income that they conceal from the welfare departments."

- Making Ends Meet: How Single Mothers Survive Welfare and Low-Wage Work, by Kathryn Edin and Laura Lein

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